How to write a letter of complaint at work

When you're having serious problems on the job, sometimes it's not possible to solve them yourself. To make things better, you might consider writing a grievance or complaint letter to your supervisors or Human Resources officers. Depending on the company, it could be addressed to either one, or both. To make your voice heard, follow some basic guidelines and remember to keep your cool.

How to write a letter of complaint at work

Share on Facebook Once you decide to write a formal letter complaining about harassment at a company, you can't take back your allegations.

Therefore, weigh your decision carefully and be certain you have accurate notes and information to support your claim. A formal letter concerning harassment — whether you're a customer or an employee — must be succinct, straightforward and void of underhanded accusations and suppositions.

Don't write your letter when you are angry or upset; wait until you have a clear mind to construct the letter in a professional manner. Step 1 Contact the company for the names and titles of the executive leadership team.

Select the appropriate recipient for the type of harassment you are addressing in the letter. For example, if you're a current or former employee writing a formal letter to complain about workplace harassment involving a co-worker, supervisor or manager, address your letter to the HR department.

If you're a customer who has been harassed about your financial dealings with the company, address your letter to the chief financial officer. Step 2 Draft the first paragraph of your letter by introducing yourself and detailing the reason why you are writing.

how to write a letter of complaint at work

For example, if you're a client who has been harassed by the company's accounts receivable clerk, your introduction should contain your name and affiliation or company, the length of your relationship with the company and a statement. It could read something like, "This is my formal written complaint about the harassment to which I have been subjected by your employee, John Smith, concerning my account.

Step 3 Provide a synopsis of the events leading up to the incidences of harassment. Whenever possible, give dates, times and locations for each incident you can recall. Include statements directed towards you and the names of witnesses present.

Construct factual statements absent of commentary, opinion and subjective remarks. Stick to basic descriptions without editorializing your summary.

Consumer Action - Sample complaint letter and email

Avoid the use of inflammatory language or an accusatory tone. For example, instead of writing, "My department supervisor apparently does not respect people based on their cultural differences," you should say, "I did not witness the department supervisor making the same comments to any other employees in the office.

For example, you could say, "By copy of this letter to my attorney, Jane Doe, I am officially notifying your company of my intent to pursue charges of discrimination related to the harassment described above.A formal employee complaint letter is normally written to the human resource department complaining them about an employee who caused inconvenience to you.

The letter must contain a description about the incident along with the time and date. Writing to complain The language of complaint Teaching the Topic Sometimes you don’t get what. Jun 29,  · Tips. Prepare your complaint letter at home, using your own computer.

Don't use the company's time or resources to write your complaint.

how to write a letter of complaint at work

Retain a copy of your letter for your personal files. Complaint letters often ate hard to write. You tend to get emotional and feel like you are going to yell at a boss, a vendor, a consumer, or anyone else you can name.

These sample complaint letters help you to communicate your problems while keeping your emotions in check.

Letter Of Complaint About Co-Worker | Letter Format

Writing a request letter is a formal way of requesting a change in your work schedule and becomes a form of written evidence during the process. There are always some problems that we need to adapt to and using a request letter is a good way of starting the adaptation process.

complaint letter templates and fill-in-the-blank Complaint Letters you can download and print for free, as well as tips on how and why to write a complaint letter. Complaint Letter Templates This site offers free Complaint Letters .

BBC One - Watchdog - The wrong and right kind of letter